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Effective Decision Making and Successful Delegation

  • February 12, 2025
  • 12:00 PM - 1:00 PM
  • Gladys Porter Zoo
  • 75

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This course equips participants with the tools and techniques to enhance decision-making and delegation effectiveness in professional environments. Through structured frameworks such as the RACI Matrix and levels of delegation, participants will learn to assess decision-making responsibilities, implement strategies for clear communication, and develop team members' skills. The training emphasizes the importance of understanding authority levels, fostering collaboration, and ensuring accountability across various organizational contexts.

Learning Objectives

By the end of this course, participants will be able to:

1 Analyze Decision-Making Processes - Evaluate decision-making scenarios using structured models, including decision trees and the RACI Matrix, to identify optimal approaches for both individual and group decisions.

2 Develop and Implement Delegation Strategies - Apply a systematic four-step delegation process to assign tasks effectively, ensuring clarity and accountability.

3 Distinguish Levels of Authority and Delegation - Explain and utilize the seven levels of authority to tailor delegation methods to specific team dynamics and organizational needs.

4 Enhance Communication During Delegation - Demonstrate techniques for providing clear instructions, setting performance standards, and fostering trust in delegation scenarios.








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